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Patients like to get immediate answers to medical questions. Whether it is about scheduling an appointment; a course of treatment; refilling a prescription or something else, nobody likes to wait forever for a response. However, it can be difficult for medical practitioners to answer every patient query immediately.

Doctors often have to pause in the middle of a consultation to answer a call. As a result, they are not able to pick up the phone within the first few rings. At other time...